Shipping policy

We offer both local and international shipping.

Orders are processed within 2 to 4 business days after confirmation. Estimated delivery time is 7 to 12 business days, depending on the destination.

Delivery times may vary due to customs clearance, courier delays, or other factors beyond our control. New Friends is not responsible for delays caused by third-party logistics providers.

Tracking information will be shared once the order has been dispatched.